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πŸš€Getting Started

Plans & Billing

Starter, Pro, and Bot plans explained

Predite has three subscription tiers. This document covers what's in each plan, how billing works, and policies around upgrades, downgrades, and refunds.

## Plan Overview

### Starter β€” $29/month

Best for: traders new to Predite or testing the platform
Includes: - Polymarket EV scanner (real-time) - Basic AI probability signals (4-hour scan interval) - Paper trading mode ($10k virtual capital) - Daily email digest of top signals - Read-only whale leaderboard - All blog and documentation access - 6-language support - Mobile-responsive web app - Standard email support (48h response)
Limits: - 1 connected wallet - 5 saved scanner presets - 10 active price alerts

### Pro β€” $59/month

Best for: active traders who want full intelligence
Everything in Starter, plus: - Kalshi platform support (US users) - Cross-platform arbitrage scanner - Detailed whale tracker (individual wallet profiles, alerts) - Insider detection (anomalous trade patterns) - News calendar with market relevance scoring - Copy trading (manual mode) - Priority email support (24h response) - Hourly scanner refresh rate (vs 4-hour on Starter)
Limits: - 3 connected wallets - 20 saved scanner presets - 50 active price alerts - 5 whale watchlists

### Bot β€” $99/month

Best for: serious traders ready to automate
Everything in Pro, plus: - Automated bot builder (5 active bots) - Live CLOB trading on Polymarket - TWAP orders (split large trades) - Builder Program / gasless trading - Brazilian tax report export (Receita Federal format) - US IRS-compatible tax export - API access for custom integrations - Backtest engine for any strategy - Priority chat support (4h response during business hours)
Limits: - 10 connected wallets - 100 saved scanner presets - 200 active price alerts - 50 trades per day across bots - $5,000 daily volume cap

## Free Trial

All new users get **7 days free on Bot plan**, our highest tier. After 7 days, you'll be charged for your selected plan unless you cancel.

No credit card required to start the trial β€” but you'll need to add one before day 6 to continue.

Cancel anytime during the trial via Settings β†’ Billing β†’ Cancel Subscription. You won't be charged.

## Annual Plans

Save 17% by paying annually:

  • β€’Starter Annual: $290/year ($24.17/mo effective)
  • β€’Pro Annual: $590/year ($49.17/mo effective)
  • β€’Bot Annual: $990/year ($82.50/mo effective)

Annual plans renew automatically. Cancel anytime to disable renewal β€” your access continues until the end of the paid period.

## How Billing Works

Currency: USD, charged via Stripe.
Cycle: monthly on the day you originally subscribed (e.g., subscribed on the 15th, billed every 15th).
Payment methods: any major credit/debit card, plus some local payment methods depending on your country (boleto for Brazil, SEPA for EU, etc).
Invoices: emailed automatically on charge. Also available in Settings β†’ Billing β†’ Invoice History.
Tax: VAT/sales tax added based on your billing address. Visible on invoice.

## Upgrades

Upgrade anytime from Settings β†’ Billing β†’ Change Plan.

Effective immediately: new features available right away.
Prorated: you pay the difference for the rest of the current billing period. Next month is full new plan price.

Example: on $29/month Starter, midway through the month, upgrade to Bot ($99/month). You pay $35 ($70 difference / 2) now. Next month: $99.

## Downgrades

Downgrade anytime from Settings β†’ Billing β†’ Change Plan.

Effective at next billing cycle: you keep current plan features until then.
No proration: you've already paid for the current month, so you keep it.

If you have features active on your current plan that aren't in the lower plan (e.g., 5 active bots on Bot, downgrading to Pro), you'll need to deactivate before the change takes effect.

## Cancellation

Cancel anytime from Settings β†’ Billing β†’ Cancel Subscription.

Effective at end of billing period: no immediate cutoff. You keep access until your paid period ends.
No refunds for partial months: cancellation stops future charges only.
Reactivate easily: resubscribe anytime by upgrading from free tier.

## Refund Policy

7-day money-back guarantee: cancel within 7 days of subscription and request refund via support. Full refund issued.
Beyond 7 days: generally non-refundable. We make exceptions for: - Service outages affecting your usage (proportional credit) - Billing errors (full correction) - Other circumstances at our discretion

To request refund: email support@predite.io with your account email and reason.

## Plan-Specific FAQs

### Can I switch between Pro and Bot frequently?

Yes, no penalty. Useful for traders who don't need Bot tools every month.

### Do unused features carry over?

No. Each month is independent. Unused signals, scanner presets, etc don't accumulate.

### Can I share my account?

No. Each user must have their own account. Sharing violates terms of service and triggers account suspension.

### What if I exceed my plan's limits?

You'll get a notification when approaching limits. Hard limits are enforced (you can't add a 6th bot on Bot plan, for example). Either upgrade or remove unused items.

### Can I get a custom plan?

For Bot plan users who exceed standard limits, we offer "Bot Plus" with negotiated terms. Contact sales@predite.io if interested.

## Discounts

Student discount: 30% off any plan for verified students. Submit student verification via the support email.
Non-profit / educational: 50% off for registered non-profits and educational institutions.
Volume discount: organizations with 5+ users get 25% per seat. Contact sales@predite.io.
Affiliate program: earn 30% commission on referrals (12-month tracking). Sign up at Settings β†’ Affiliates.

## Payment Failures

If a payment fails:

  • β€’We retry up to 3 times over 7 days
  • β€’You receive email notifications at each retry
  • β€’After 3 failures, account downgrades to free tier (read-only)
  • β€’Your data is preserved β€” just update payment and resume

Most common failure: expired card. Update via Settings β†’ Billing β†’ Payment Method.

## Tax Receipts

Need an invoice for accounting/tax purposes?

Every charge generates an automatic invoice via Stripe. Find them in:

  • β€’Email (automatic on charge)
  • β€’Settings β†’ Billing β†’ Invoice History
  • β€’Stripe customer portal (link in profile)

Customize invoice details (company name, tax ID, address) via Settings β†’ Billing β†’ Tax Information.

## Related Docs

- [Quick Start Guide](/docs/quickstart)

  • β€’[Security & Privacy](/docs/security)
  • β€’[Connecting Your Wallet](/docs/wallet-connect)
  • β€’[Bot Builder Overview](/docs/bot-overview)
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